At House of Mango, we take great care in sourcing and handling our mangoes to ensure premium quality. As mangoes are perishable products, all sales are final and we do not accept returns once the purchase is completed.
No Returns Policy
Due to the nature of fresh produce, mangoes cannot be returned or exchanged after purchase or delivery.
Refund Eligibility
Refunds are only provided under the following conditions:
Full Refund: A full refund will be issued only if all mangoes in the box are spoiled or inedible.
Partial Refund: A partial refund may be issued if a significant portion of the mangoes (approximately 50% of the box) are spoiled or inedible.
Non-Refundable Conditions
Refunds will not be issued under the following circumstances:
Minor imperfections in mango appearance, color, or texture
Natural variations in ripeness or taste
Damage to outer packaging or box
Personal preference or change of mind
Improper storage or handling after delivery
Reporting an Issue
To be eligible for a refund request:
Issues must be reported within 24 hours of receiving the order
Clear photos or videos of the mangoes must be provided as proof
Final Decision
All refund requests are subject to review. House of Mango reserves the right to make the final decision based on the evidence provided.
Our Commitment
We are committed to delivering fresh, high-quality mangoes and ensuring a fair experience for our customers while maintaining the integrity of our products.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail houseofmango@theanantaimports.com